The city has a large supply of water (seven billion gallons capacity). The city provides electrical service (since 1893), natural gas, water, wastewater, recycling and garbage collection.

The city of Wilson owns and operates an all-fiber optic network that was completed in December 2008. It provides the fastest subscription based Internet speeds in North Carolina – up to 100 Mbit/s for homes, up to one Gbit/s to businesses. All citizens have access to high-speed Internet access (minimum of 10 Mbit/s symmetrical), telephone service and high-definition television. The city is marketing the service as Greenlight, Inc.

Time Warner Cable also serves the Wilson Community and has for more than 30 years.  They offer the latest innovations for your home—from high-definition television, to Enhanced TV features, to high-speed data and Digital Phone services.  Their new customer care center is located at 2843 Raleigh Road in Westpoint Shops.  Experienced customer care representatives are there to help you six days a week.  Time Warner Cable provides News 14 Carolina, and the only 24-hour local news channel.